I just returned from my first day on the International floor. Except for a tour of the floor and some brief walks outside, I spent my time learning on a computer. I learned about the positions which need to be filled in order for guests to be adequately served. The ones I remember are the floor manager, who coordinates the activities on the floor; the greeter, who greets guests and determines how much time they have to spend and what they want to find out; the monitor, who observes, and assists in connecting a guest with a helper; the helper, who works with a guest one-on-one; and the rover, who takes care of the physical environment. I think there are a couple more positions, but right now I do not remember them!
Some other members of the team are research specialists, trainers, and access service workers. There is a lot going on just on our floor--and that is multiplied by five floors! It truly is amazing.
I am going to the temple in a few minutes, as Gregory and I continue our tradition on Friday night. Then I will have three days off! I do not yet have any specific plans. I will probably call my little Cuban sister and try to do something with her. The weather is beautiful, although a little cool.
Tuesday I believe I will be working again on the computer. There are three levels of certification I will need to get through, although I can be a greeter after just completing the first level.
I met a sister who was born in Austria, and baptized in the Danube River, before she came to the USA after World War II. Everyone has a wonderful story, and the bios are available for each of us to read. I will be working with some remarkable people!
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